We are looking to recruit high performing and dedicated student ambassadors. Please read the information below and follow the steps to apply, if interested.
![page-header](https://icamlightsolutions.com/wp-content/uploads/2022/03/Untitled-1920-×-1278-px-6.jpg)
Call recording and staff training
- Record calls for legal and quality monitoring purposes.
- Train agents during a live call with Listen in and Whisper
- Use Barge in to take over when needed.
- Ticket responses can be monitored centrally.
![Untitled-3-1030x1030-1-e1634037029321-removebg-preview](https://icamlightsolutions.com/wp-content/uploads/2022/05/Untitled-3-1030x1030-1-e1634037029321-removebg-preview.png)
Not just calls: Live chat & messaging
- Add live chat to your website and connect web visitors.
- Connect your Facebook page and respond centrally.
- Send & receive business text messages .
- Create voice apps to automate repetitive tasks.
![livechat-calls-msgs](https://icamlightsolutions.com/wp-content/uploads/2022/05/livechat-calls-msgs.png)